Frequently Asked Questions
What is a deposit fee and how can I pay the deposit fee?
To secure our service, it is required at the time of booking. This deposit serves as a commitment to the scheduled service and ensures that your appointment is reserved.
For an Automotive project, there are multiple ways to pay the $50 deposit fee. We accept Venmo, CashApp, Paypal, cash, or through checkout. The deposit is non-refundable and will be reflected in the final total.
For Residential and Commercial projects, we require a 50% deposit fee. We accept Venmo, CashApp, Paypal, cash, or through check. The deposit is non-refundable and will be reflected in the final total.
What is the difference between Carbon vs Ceramic?
Carbon and Ceramic films both are premium, high-quality films that we use at Smart Tint. Both films reject 99% of harmful UV rays and Infrared radiation. The biggest difference is that the Ceramic film has the highest heat rejection to keep your vehicle cooler when it is in direct sunlight.
Do you offer a warranty?
Yes, we offer a Lifetime Manufacturer’s warranty that covers any manufacturing defects and installation errors. If you are unsure about the problem, please don’t hesitate to call! We will try our best to make sure you are covered.
How can I request a quote for a Residential/Commercial project?
For residential/commercial projects, please send us a message letting us know what you are looking to achieve and we’ll schedule a day to come down and give you a free estimate!
How can I request a quote for Automotive tints?
Please contact us by messaging us here on our website, Google, Instagram, or Facebook, or text/call us at (774)-314-2545. When sending a message, include the year, make, and model of your vehicle. We will get back to you within 24 hours of your inquiry.
How do I book an appointment?
Please contact us by messaging us on our website, Google, Instagram, or Facebook, or text/call us at (774)-314-2545. Please note that we will need a $50 deposit in order to secure your appointment.
Rescheduling/Cancellations
We understand things don’t always go as planned. If you need to reschedule or cancel an appointment, please do so 48 hours prior to your scheduled appointment date in order to receive a refund on your deposit. Any cancellations that occur within that 48-hour period are not subject to a refund.
I can't seem to find what I'm looking for.
Choosing the correct window film can be tough since there is such a wide variety out there. Let us know what you would like and what your vision is and we will try our best to cater to all your wants and needs!
Why are Ultra-Violet (UV) Rays and Infrared Radiation harmful?
UV and IRR rays are harmful to humans. Prolonged exposure of both rays can negatively affect your eyes and possibly irreversibly damage them.
UV rays itself can damage your skin, cause sunburn, and even cancer if the exposure is high. Buildings tend to install film on their windows to avoid fading of anything hardwood, expensive paintings, and irreplaceable pictures.
Military and First Responders
For all you give. We’re grateful every day for those who serve our country and keep us safe and healthy. In honor of your support, we offer 10% off to Military members and First Responders in the US.
Military
Includes all active, reservist, veteran, and retired military personnel.
First Responders
Includes firefighters, law enforcement, search and rescue, EMTs, medical doctors, and licensed nurses.